SCRIPT FOR V-PARKING
Agent: Thank you for calling V-Parking, my name is ________________ how may I assist you today?
Caller: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Agent: Sure I will be happy to assist you, May I have your :-
- Parking lot number…………………………………………………. Reconfirm/thankyou.
- License Plate number……………………………………………… reconfirm / thankyou
- Unit Number……………………………………………………………. Reconfirm / thankyou
OR
- RECONFIRM ALL DETAILS (A TO C) POST COMPLETING (C) ITEM
- Confirm phone number as it appears from the dialler………..change if the caller wants to receive message on a difference number…………………..thank you.
Agent: I have completed your registration and you will receive a text / message within 10 minutes, if you do not receive the same, I request you to kindly call the same number.
Agent: Is there any thing else I may assist you with?
Agent: Thank you for calling V-Parking, you have a great day.
